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Business verification

To enable live transactions and access production balances, your account must complete KYB (Know Your Business) and EDD (Enhanced Due Diligence) checks. This process verifies your business and its key stakeholders. These steps are legally required and typically involve providing business registration details and ID checks for key individuals. Runa will send you the necessary onboarding documentation for both processes.

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Funding your account

API orders are paid for from your Runa account balance. Before placing production orders, your balance must be funded. Check the currencies reference page for the list of supported currencies.

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Topping up your Account Balance

Once you have accepted the terms and conditions, you can top up your account balance using either a bank transfer or a card payment.

Bank transfer

We recommend using a bank transfer to top up your account balance. This is free of charge.

Card payment

Card top-ups may be faster than a bank transfer but are subject to associated fees. These will be clearly indicated during the top-up process.
To top up your account balance, sign into app.runa.io and navigate to the Billing & Finance › Balances page. Click Add Funds and follow the instructions.
Screenshot of the 'Add Funds' button on the Billing & Finance page

Select the 'Add Funds' button to top up your account balance

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Run through the production checklist

Before you complete your integration you should read through the ‘Before you go live’ section. This will run through important steps and practices to ensure your integration is reliable and secure.

Before you go live

Read through the best practices to ensure your integration is ready to go live.